Frequently asked questions

We’ve compiled a list of our most frequently questions below. If your question isn’t on the list, please ask us!

What do I get with my purchase?

  • Two days of interesting, informative content.
  • Valuable insights into digital marketing and social media that you won’t get elsewhere!
  • Morning tea and lunch each day.

What is your refund policy?

Tickets can be refunded up to 7 days prior to the event.

Is my ticket transferrable?

Yes, you can transfer or sell your ticket to someone else. Please let us know if you do!

Can I buy a one day ticket?

No. Due to lack a lack of interest in one day tickets we no longer offer this option. We encourage you to consider a Virtual Pass instead.

Will I get access to the session recordings?

Yes. All attendees, in person or virtual, will receive a copy of all session recordings after the event.

Do you offer student discounts?

We have made a conscious effort to ensure ticket prices are as affordable as possible for everyone. As such, we are unable to offer a student discount.

I’m going through a period of financial hardship but really want to attend, is there anything you can do?

Be sure to like Digital Adelaide or Refuel Creative on Facebook and keep an eye out for any ticket giveaways!

How can I sponsor the event?

Please contact Jen Evison on 0418 840 943 to discuss your sponsorship options or visit our sponsor information page.

Can I contribute to the event?

Are you looking to just help out with the event, volunteer on the day, or have a great new idea you’d like to see happen? Contact us to discuss.

How can I speak at the event?

This year’s event is full, but we’re always on the lookout for speakers for the next Social Media Day X Digital Adelaide event. What we look for is:

  • A genuine knowledge sharing presentation. Experienced professionals sharing their findings. The event is a pitch free zone.
  • Great case studies with tangible data.
  • Speakers with a good reputation as a leader or quality practitioner in their field.
  • People doing good work in their field who are prepared to share.
  • If you have attended previous events and understand our audience, this is also a definite plus.

Interested? You can apply to speak at future events here.