Frequently Asked Questions

We’ve compiled a list of our most frequently asked questions below. If your question isn’t on the list, feel free to ask us.

What is your refund policy?

Tickets can be refunded up to 7 days prior to the event.

Do you offer student discounts?

We have made a conscious effort to ensure ticket prices are as affordable as possible for everyone. As such, we are unable to offer a student discount.

How can I sponsor the event?

Please contact Refuel Creative on 1300 699 742 to discuss your sponsorship options or visit our sponsor information page.

How can I speak at the event?

This year’s event is full, but we’re always on the lookout for speakers for the next Social Media Day X Digital Adelaide event. What we look for is:

  •  A genuine knowledge sharing presentation. Experienced professionals sharing their findings. The event is a pitch free zone.
  • Great case studies with tangible data.
  • Speakers with a good reputation as a leader or quality practitioner in their field.
  • People doing good work in their field who are prepared to share.
  • If you have attended previous events and understand our audience, this is also a definite plus.

Interested? You can apply to speak at future events here.



What do I get with my purchase?

  • Two days of interesting, informative content.
  • Valuable insights into digital marketing and social media that you won’t get elsewhere!
  • Morning tea and lunch each day.
  • A ticket to the event after party on Friday afternoon.

I’m going through a period of financial hardship but really want to attend, is there anything you can do?

If you are a Uni SA student, your uni may be able to provide you with a subsidised ticket. Otherwise, be sure to like Refuel Creative on Facebook and keep an eye out for any ticket giveaways!

Can I contribute to the event?

Are you looking to just help out with the event, volunteer on the day, or have a great new idea you’d like to see happen? Contact us to discuss.